Support plans
Pick the plan that matches what you are protecting. Every plan comes with someone local who already knows your setup, and pricing is set at a free consultation.
Households
Home Tech Care
Monthly plan with competitive pricing, set at your free consultation.
Your own tech person on call, without the big-box service fees.
- Priority scheduling for home visits
- Remote help by phone, email or video
- Yearly WiFi and network health check
- Member discount on installs and projects
- New device setup help
Businesses of 2–50 people
Business Managed IT
Priced per user, per month after a free consultation.
Network, computers, backups and help desk, all on one flat rate.
- Remote monitoring and security updates
- Help desk by phone, email or form
- Managed backups with restore testing
- Staff onboarding and offboarding
- Quarterly review of your setup and costs
- Member discount on projects
Airbnb and VRBO hosts
Host Care
Priced per property, per month after a free consultation.
Keep every listing online, locked and reviewed well.
- Monitored WiFi with remote restarts
- Smart lock code management
- Priority visits for guest tech issues
- Noise monitor setup and alerts
- Guest WiFi card and house tech guide
- Member discount on projects
Pricing is set at your free consultation and reflects your property, team size and equipment.
Compare plans
Swipe the table sideways to see all three plans.
| What is included | Home Tech Care | Business Managed IT | Host Care |
|---|---|---|---|
| Remote help by phone, email or video | Included | Included | Included |
| Priority scheduling in DFW | Included | Included | Included |
| Network health checks | Yearly | Continuous | Continuous |
| Security updates managed for you | Not included | Included | Not included |
| Managed backups | Not included | Included | Not included |
| Smart lock code management | Not included | Not included | Included |
| Member discount on projects | Included | Included | Included |
Plan questions
How does pricing work?
Every job starts with a free consultation. Home services are priced competitively, and business and industrial work is quoted after we understand your setup. Either way, you get the price in writing before any work starts.
How is Managed IT priced?
After a free consultation, you get one monthly rate based on your number of users and devices. It covers monitoring, updates, backups and help desk support. New hardware and large projects are quoted separately, so there are no surprises.
Can you support my rental between guests?
Yes. Host Care includes remote WiFi restarts and lock code management, plus priority visits in DFW when a guest has a tech problem.
Not sure which plan fits?
Tell us what you have and we will recommend the right plan, or none at all if you do not need one.